About
We think support chatbots should actually know your product
PrimeWebKit exists because too many chatbots either hallucinate or can't be trusted with real customer conversations. We built a platform that trains on your actual content and gives your team the tools to act on what it learns.
Grounded in your content
We built PrimeWebKit around retrieval-augmented generation because generic chatbots that hallucinate answers erode trust. Every response is retrieved from content you control.
Built for real support teams
Lead capture, webhooks, team roles, and analytics exist because support and growth teams need to act on conversations, not just have them.
Security as a first-class concern
JWT auth, rate limiting, SSRF protection on crawling and webhooks, and prompt-injection defenses are built in from day one — see our Security page for the details.